Define indicators like acknowledges emotion, asks open questions, or summarizes key points before proposing solutions. Keep rubrics simple, with clear descriptors and examples. When learners can see what “better” looks like, their motivation rises and self-assessment becomes a reliable engine for growth.
Structure feedback using strengths-first framing and specific behaviors. Pair peer notes with personal reflections to triangulate insights. Encourage learners to identify one friction habit and one replacement behavior. Warm loops reduce defensiveness, build trust, and steadily anchor new patterns in daily conversations.